1. Introduction
API Consulting, Inc., is committed to safeguarding your privacy. “Personal Information” consists of information which may directly or indirectly identify you. “Sensitive Personal Information” is a subset of Personal Information (the exact definition varies by applicable state privacy law) and includes data about children, financial account information with passwords, health information, Social Security or other national identification number, racial or ethnic origin, political opinions, religious beliefs, trade union membership, sex life, criminal convictions, biometric data, genetic data and precise geolocation data. This Privacy Policy ("Policy") is designed to assist you in understanding how we collect, use, disclose, share, and safeguard your Personal Information, and to explain the choices and rights that are available to you. If you have any questions about this Notice, please contact us using the contact details provided below at info@apiconsulting.com
2. Information Collection
This Notice applies to Personal Information we collect online and offline:
- Through our website(s), email and related applications and content that link or refer to this Policy (including API Consulting, Inc. computer or mobile software applications (“apps”) and content made available to you), over the phone; and in person.
- In some cases, we may provide additional data privacy notices specific to certain services, practices, or regions. Those terms are to be read in conjunction with this Policy. This Policy also applies when we are receiving services you are providing to us.
3. What Are Our Sources of Personal Information?
Our Sources of Personal Information Include:
- Information you submit to us: Where we request information from you (for example when you contact us on our Sites or request our Services), we will inform you prior to collection whether the provision of the Personal Information may be provided on a voluntary basis, and the consequences of not providing the information, which may include being unable to properly provide you with Services.
- Information we obtain from other parties: We may receive or acquire information about you from other parties such as:
- Websites and services like job boards and professional network sites (for example LinkedIn and DICE.com) and social media platforms and websites where you post information;
- Clients (for example a client may provide us your Personal Information in order for us to perform Services);
- Business intelligence sources, including data aggregators and list providers;
- Your referrals (for example a referral who refers you to us for a potential job opportunity);
- Trade journals and news sources (for example industry publications);
- Public government filings (such as SEC filings)
Any Personal Information you provide to a third party will be subject to that third party’s privacy notice and our use of the Personal Information we obtain from such third parties will be subject to this Privacy Policy.
4. What Types of Personal Information Do We Collect?
- Identifying Information and Contact Information like your email address, telephone number, postal address and contact information of any referrals, references or emergency contacts you provide.
- Educational and Professional Background Information: including your resume and/or C.V., employment history, education history, certifications, professional license information, languages proficiencies, security clearance information, professional association memberships, volunteer activities, client information where relevant.
- Career Planning Information: including your career interests, desired compensation and benefits, desired work location and willingness to relocate, family information as it relates to your career goals or plans, and hobbies and interests.
- Audio, Visual or Similar Information: including photos that you provide to us or that you make publicly available on the internet (for example LinkedIn or company/firm websites); and your image from a security camera if you visit one of our client locations.
- Consents and Preferences: including any consents (for example a consent to receive text messages) you have provided to us and any preferences for marketing communications or marketing channels (for example a preference to hear from us via email or text).
- Other Information You Provide: including any other Personal Information you may elect to provide to us.
5. Who Do We Collect Personal Information From?
- Visitors: if you are visiting or using our Site or office locations or any of our Services, so that we can provide you with the Site or Services you require;
- Job seekers and Candidates: if you apply for or we contact you about job opportunities with API Consulting, Inc., to fill our internal positions or positions through our consulting, staffing and recruiting services or search, (once you have been identified for a specific position with us to fill our internal roles or to fill consulting and/or staffing positions with our clients you should view our notices and policies for job applicants and employees mentioned in the Introduction section above);
- Customers, vendors, service providers, and other suppliers: if you are an employee, representative and/or agent of our customers, service providers, vendors, and other suppliers or individuals with whom we have a business relationship and/or manage on behalf of our customers (for example through our outsourcing, MSP and consulting services); and
6. Do We Collect Sensitive Personal Information?
We do not collect any information from you that would be considered Sensitive Personal Information.
7. Why Do We Collect Your Personal Information?
We collect and use your Personal Information for our business and commercial purposes, which include: Contacting You for the purposes listed below.
- We may contact you by telephone, email, text messaging, or otherwise.
- Recruiting and Hiring for current and future job opportunities with us or with our customers, including determining your eligibility and suitability for such opportunities. This may include for example sending Educational and Professional Background Information, such as your resume and/or CV, to prospective employers for their consideration and keeping you informed of future work opportunities by email, telephone, mail, text message, and/or other communication methods (note that messaging and data rates may apply for any SMS, MMS, and other electronic communications (typically, this is based on your carrier and service plan)).
- Providing our Services, including our consulting, staffing and recruiting services.
- Receiving Services, including receiving services from various vendors, suppliers, service providers and contractors.
- Business Sales Development, for example using your contact information to call or email you as a talent candidate, customer or prospect as part of providing our Services.
- Improving Our Services through business analytics, internal audits, troubleshooting, quality control, internal user acceptance testing and use of machine learning to improve our search and match capabilities in matching job seekers to suitable jobs efficiently and effectively.
- Research and Thought Leadership, including articles regarding customers and candidates, and white papers, podcasts and other thought leadership regarding workforce, talent and industry trends and analysis.
- Security and Fraud Prevention to ensure the security of our Site and Services, to protect against fraud, and to comply with legal requirements.
- Compliance with Laws, Legal Action and Professional Advice, including compliance with all laws and regulations and addressing legal action or taking professional advice, for example from attorneys, security, accountants, tax or other similar professionals.
8. Who Do We Disclose Your Personal Information To?
API Consulting, Inc., does not sell your Personal Information. API Consulting, Inc., may disclose certain categories of Personal Information about you for the business purposes mentioned in this Policy to the following categories of third parties:
No mobile or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes.
- Customers – We may disclose your contact information, professional and work eligibility information, career planning information, demographic information, and/or other information you ask us to disclose to a customer for the purpose of providing our Services (for example, for opportunities we believe are of interest to you for our recruitment business). Customers of API Consulting, Inc., will process such Personal Information in accordance with their own policies and procedures.
- Vendors, Contractors, and other Service Providers – We use vendors, contractors, and other service providers to assist us in providing our Services, and it may be necessary for us to provide access to some of the categories of your Personal Information (for example, IT operating system and platform vendors who support our systems, SaaS vendors such as applicant tracking systems, customer relationship management systems and back office systems, assessment services, marketing services vendors, attorneys and accountants as well as premises and other security management vendors, including video security at our clients’ office locations). These companies will have access to your Personal Information as necessary to perform their functions, but they may only use that information for the purpose of providing the services and are obligated to protect the Personal Information.
- Business Transfer Partners – Circumstances may arise where, whether for strategic or other business reasons, API Consulting, Inc., decides to sell, buy, merge, or otherwise reorganize businesses. Such a transaction may involve, in accordance with applicable law, the disclosure of Personal Information to prospective or actual purchasers, or the receipt of it from sellers. It is API Consulting, Inc’s practice to seek and provide appropriate protection for Personal Information in these types of transactions.
- Courts, Regulators, Law Enforcement and Government Authorities – We may disclose your Personal Information where we are legally required to do so in order to respond to or comply with any applicable law, regulation, subpoenas, court orders, legal process, or government requests, including in response to public authorities to meet national security or law enforcement requirements. We also may disclose your Personal Information when we choose to establish or exercise our legal rights or defend against legal claims or to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of API Consulting, Inc’s terms of use, its policies or this Policy.
9. Your Privacy Rights
We respect your privacy rights related to the Personal Information we collect, use and disclose about you and we will comply with applicable data protection laws and regulations in the handling of your Personal Information. Depending on the state in which you reside, you may have certain privacy rights regarding your Personal Information. If you are a California resident, please see our California Consumer Rights information below as well as the Notice to California Residents section below. For other state residents, your privacy rights may include (if applicable):
- The right to confirm whether or not we are processing your Personal Information and to access such Personal Information;
- The right to delete Personal Information that we collected from and/or about you, subject to certain exceptions;
- The right to correct inaccurate Personal Information that we maintain about you, subject to certain exceptions;
- If we are required by applicable law to obtain your consent to process Sensitive Personal Information, the right to withdraw your consent; and
- The right not to receive discriminatory treatment by us for the exercise of your privacy rights.
- In all jurisdictions, if we have collected and processed your Personal Information with your consent, then you can withdraw your consent at any time. This will not affect any processing of your Personal Information done before you withdraw your consent.
10. California Consumer Rights
For California residents, you are given rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act of 2020 (“CCPA”) to request that API Consulting, Inc., disclose the following about the Personal Information we collect, use and disclose about you:
- The right to know what Personal Information we collected about you, including the:
- categories of Personal Information;
- categories of sources where we obtained Personal Information about you;
- the business or commercial purpose for collecting, selling or sharing Personal Information (if applicable);
- the categories of third parties to whom we disclose Personal Information; and
- the specific pieces of Personal Information we collected about you.
- The right to delete Personal Information we collected from you, subject to certain exceptions (for example, we may refuse your deletion request if we are permitted by law to keep the information);
- The right to correct inaccurate Personal Information that we maintain about you;
- The right to opt out of the sale or sharing; and
- If we use or disclose Sensitive Personal Information for purposes other than those allowed by the CCPA, the right to limit our use or disclosure.
- Additionally, you have the right to be free of discrimination for exercising your consumer privacy rights.
- If we deny your privacy rights request, we will explain why.
- We do not sell Personal Information, and we do not knowingly collect or sell the Personal Information of minors under 16 years of age.
- We do not offer any financial incentives in exchange for your Personal Information.
- We also do not collect Sensitive Personal Information from you.
11. Security of Your Personal Information
API Consulting, Inc., is committed to protecting the Personal Information you share with us. API Consulting, Inc. uses appropriate physical, technical, organizational and administrative security measures to help protect your Personal Information from unauthorized or unlawful access, use, or disclosure, and from accidental loss, destruction, or damage.
Electronic communication (e.g., email, online chat, or instant messaging, etc.) you send to us may not be secure unless we advise you in advance that security measures will be in place prior to you transmitting the information. For this reason, we ask you not to send Personal Information such as financial information, social security numbers or passwords to us through unsecured electronic communication. Users should also take care with how they handle and disclose their Personal Information.
12. Data Retention
We retain Personal Information we collect from you where we have an ongoing business need to do so (for example, to provide you with the Service you have requested to maintain you in our talent pool to be potentially contacted about other employment opportunities or to comply with applicable legal, tax or accounting requirements).
When we have no ongoing business need to process your Personal Information, we will either delete or anonymize it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.
Terms of Service (TOS)
SMS Consent and Terms & Conditions
When opted-in, you will receive text messages (SMS/MMS). These kinds of messages may include a response to an inquiry, real-time texts to ask and answer questions about our services and pricing, and appointment confirmations.
1. Consent to Receive Text Messages:
- You consent to receive text messages from API Consulting, Inc. at the phone number you provide.
- These messages may include promotional and informational content, as well as updates and notifications related to IT Consulting Services.
- Message frequency varies.
2. Opt out: You can opt-out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we will send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just “START,” and we will start sending SMS messages to you again
3. Message & Data Rates:
- Message and data rates may apply for any messages sent to you from us and to us from you.
- If you have any questions about your text plan or data plan, please contact your wireless provider
4. Privacy Policy:
- Your privacy is important to us. Please review our Privacy Policy, (above) for details on how we handle your personal information.
5. Help:
- For help or support, reply "HELP" to any message from API Consulting, Inc., or contact us at info@apiconsulting.com / 312-945-3827.
6. Carrier Liability:
- Carriers are not liable for delayed or undelivered messages.
7. Consent is Voluntary:
- Your consent to receive text messages is voluntary and not a condition of any purchase.
8. Changes to these Terms:
- We may update these terms and conditions from time to time. Please review them periodically for any changes.
9. Contact Information:
- If you have any questions about these terms and conditions, please contact us at info@apiconsulting.com / 312-945-3827.
Contact Us
If you have any questions, please contact:
API Consulting, Inc.
736 N Western Ave., Suite 332
Lake Forest, IL 60045
312-945-3827